Tag: customer retention rate
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Unsupervised ML, K-Means Clustering & Customer Segmentation
The goal of this post is to describe the most popular, easy-to-use, and effective data-driven techniques that help organizations streamline their operations, build effective relationships with with individual people (customers, service users, colleagues, or suppliers), increase sales, improve customer service, and increase profitability. Customer Segmentation (CS) is a core concept in this technology. This is the…
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AI-Powered Customer Churn Prediction
AI-Powered Customer Churn Prediction Churn is a good indicator of growth potential. Churn rates track lost customers, and growth rates track new customers—comparing and analyzing both of these metrics tells you exactly how much your business is growing over time. In this project, we explored the churn rate in-depth and examined an example implementation of…
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E-Commerce Cohort Analysis in Python
Cohort analysis (CA) is a beneficial tool in e-commerce marketing to monitor campaign health, particularly in customer retention rates. By grouping customers into cohorts, marketers can assess the effectiveness of their efforts, track customer behaviors, and identify the most valuable demographic segments. The article exemplifies how CA can be applied to customer transaction data using…
